L1 Support Engineer

Looking only Permanent residence & Citizens of Singapore for this opportunity and experience is 2 to 4 years

Apply before : 16-Jan-2020

Responsible for support applications and services used for the production, Management and delivery of content and services online.
Provide the capacity planning, monitoring and maintenance of designated system identifying trends or problems (as per ITIL).
Worked on different banking sectors like investment Banking (IB) and wealth Management WB.

Delivery and Managing 24 /7 operations for CBGT -Equities.
Handling BAU operations and supporting deployments.
Creating and submitting project management (PM) dashboards on weekly , monthly basis to present in a Client’s meetings regularly
Responsible in streamlining process enhancement and on boarding new applications into the team.
As a shift lead , managing and monitoring entire team’s daily operation activities
Attended CR campaign calls.
Create CR DST migration changes.
Implement Dr and BCP/BCM runs actively.
Enhance the knowledge improvement plans.
Drive Initiates for Automations in day to day operations.
Involved in hiring resources.